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Parts Counter Sales
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89772625

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  7 Views, 0 Applications  
Parts Counter Sales
## Description
The primary purpose of this position is to deliver a superior customer experience by providing parts consultation and sales to our customers, including over the counter and shop customers.
**Duties & Performance Standards:**
* Courteously and quickly greet all walk-in and call-in customers.
* Assist customers in a consultative manner to provide the best parts solution for their needs.
* Gain proficiency in parts knowledge and continue growing as new products are introduced.
* Employ superior listening skills and assess customers' needs.
* Advise customers of additional related parts.
* Inform customers of specials and merchandising programs.
* Follow up quickly with customers on backordered items and communicate any changes in delivery dates or availability.
* Create purchases orders prior to placing orders with vendors for all non-Cat backorders.
* Initiate outbound sales calls to customers as directed by parts supervision.
* Handle and process cash, check, and credit card transactions in compliance with company policy and procedures, including assuring that checks contain all required information and are approved through UTA.
* Be available to work overtime on short notice and provide afterhours support when required.
* Successfully complete all required training.
* Review will-call area weekly, contacting customers on items not picked up and returning items to inventory, as needed.
## Requirements
* High school diploma or equivalent
* Ability to become fork lift certified and adhere to all Yancey safety standards.
* Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices.
*Requisition Number:* 18-0190
*Title:* Parts Counter Sales
*City:* Resaca
*State:* Ga

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